Never feel stuck—expert guidance is just a call away!

Basic Overview

Begin Onboarding

    • Must be a licensed veterinary practice

    • Consults must be submitted/reviewed by a licensed veterinarian

    • After information on the case is obtained, the clinician must provide: Hospital info, Patient information, Medical director name + email / Billing contact

  • • Veterinary teleconsultation support for ER, urgent care, and GP clinicians
    • Second opinions for crashing, complicated, critical cases or if you just want a second opinion
    • Guidance for patients unable to transfer to specialty hospitals
    • Real-time stabilization and case management support
    • Case support without pressure or criticism
    • Founded by a board-certified veterinary criticalist with 10+ years of ECC experience

  • No formal onboarding is required before your first consultation. Hospitals may request a consultation immediately, provided the attending clinician can supply the necessary patient information.

    To simplify future consultations and billing, the following items are recommended and can be completed before or after the initial consultation:

    • Signed Master Services Agreement (MSA)

    • Hospital and billing contact information, including the Medical Director

    • Valid payment method on file (credit card or ACH)

  • Availability
    Consultation services are available Friday at 7:00 PM through Monday at 7:00 AM (Eastern Time) unless otherwise stated in Availability tab.

    Phone Response
    Every effort will be made to return consultation requests within 15 minutes of receiving your call.

    Written Consultation Summary
    Following each consultation, a written summary will be provided via email.

    • Consultations between 8:00 AM and 8:00 PM: Written summary typically sent within 4 hours.

    • Consultations between 8:00 PM and 8:00 AM: Written summary typically sent by 10:00 AM the following morning.

    Please note that response and documentation times are goals and may occasionally be affected by the acuity or volume of active consultations.

  • Single-Case Consultation (No Follow-Up)

    Daytime Consultation

    $175
    Available: 8:00 AM – 8:00 PM

    • Phone consultation within 15 minutes of request

    • Real-time case discussion and recommendations

    • Written consultation summary provided within 4 hours

    • Additional communication or follow-up regarding the same patient is billed separately

    Overnight Consultation

    $250
    Available: 8:00 PM – 8:00 AM

    • Phone consultation within 15 minutes of request

    • Real-time case discussion and recommendations

    • Written consultation summary provided by 10:00 AM the following morning

    • Additional communication or follow-up regarding the same patient is billed separately

    Single-Case Consultation (24-Hour Support)

    $375

    • Phone consultation within 15 minutes of request

    • Continued phone support for the same patient for 24 hours

    • Additional discussion regarding patient progression, treatment adjustments, and new clinical information

    • Written consultation summary provided within 4 hours for daytime consultations or by 10:00 AM following overnight consultations

    Same-Case Follow-Up Consultation

    $100

    For patients previously discussed requiring additional review after the initial 24 hour consultation.

    Includes:

    • Review of patient updates and new diagnostics

    • Follow-up phone consultation

    • Additional treatment recommendations

    • Review of patient history, clinical findings, diagnostics, and current treatment plan

    • Discussion of differential diagnoses and diagnostic priorities

    • Recommendations regarding stabilization and treatment strategies

    • Medication selection, dosing considerations, and monitoring recommendations

    • Interpretation of laboratory results, imaging findings, and trends

    • Collaborative discussion with the attending veterinarian and medical team

For Veterinarians Only

Atlantic ER Vet Consults provides teleconsultations exclusively for licensed veterinarians

Availability of services may vary based on applicable state regulations

We are not able to provide guidance directly to pet owners

Critical Care Consulting for DVMs

Atlantic ER Vet Consults, LLC provides board-certified emergency and critical care teleconsulting exclusively for licensed veterinarians in General Practice, Urgent Care, and ER settings.

Led by a board-certified veterinary Criticalist, the service offers rapid second opinions, complex case support, and evidence-based guidance for unstable or complex cases — especially when referral is not possible or additional expertise is needed.

Each consult includes review of medical records, diagnostics, and treatment plans, followed by clear, practical recommendations designed to fit seamlessly into your clinical workflow.

Consultations are collaborative, efficient, and focused on helping veterinarians manage critical cases with confidence.

Explore what is offered

Single-Case Consultation (No Follow-Up)

Daytime Consultation

Available: Saturday and Sunday

8:00 AM – 8:00 PM

  • Appropriate for cases where a focused discussion, recommendations, and a written summary are needed.

    Examples may include:

    • Review of a challenging case or new patient presentation

    • Assistance with stabilization and initial treatment planning

    • Discussion of diagnostics, treatment options, or next steps

    • Second opinion or confirmation of a proposed care plan

    This option is best suited for cases where the medical team does not anticipate needing ongoing case discussion after the initial consultation.

    • Phone consultation within 15 minutes of request

    • Real-time case discussion and recommendations

    • Written consultation summary provided within 4 hours

  • $175.00

Single-Case Consultation (No Follow-Up)

Nighttime Consultation

Available: Friday, Saturday and Sunday

8:00 PM – 8:00 AM

  • Appropriate for cases where a focused discussion, recommendations, and a written summary are needed.

    Examples may include:

    • Review of a challenging case or new patient presentation

    • Assistance with stabilization and initial treatment planning

    • Discussion of diagnostics, treatment options, or next steps

    • Second opinion or confirmation of a proposed care plan

    This option is best suited for cases where the medical team does not anticipate needing ongoing case discussion after the initial consultation.

    • Phone consultation within 15 minutes of request

    • Real-time case discussion and recommendations

    • Written consultation summary provided by 10:00 AM the following morning

  • $250.00

Follow Up (24-Hour Support)

24 hour

Available: Saturday 7pm-Monday 7am

  • Appropriate for patients previously discussed when additional guidance is needed after the initial consultation.

    Examples may include:

    • Review of patient progress or response to therapy

    • Discussion of new diagnostics or changes in clinical status

    • Refinement of the treatment plan as the patient improves or changes

    • Clarification of questions following the initial consultation

    Follow-up consultations are intended for continued management of the same patient and do not include a new patient assessment.

    • Phone consultation within 15 minutes of request

    • Continued support for the same patient for 24 hours

  • $100.00

Single-Case Consultation (24-Hour Support)

24 hour

Available: Friday 7pm-Monday 7am

  • Appropriate for patients where continued collaboration may be beneficial as the clinical situation evolves.

    Examples may include:

    • Patients requiring close monitoring or frequent reassessment

    • Cases where treatment response may influence next steps

    • Patients with changing clinical status or evolving diagnostic information

    • Situations where the medical team anticipates needing additional guidance after the initial discussion

    This option provides continued support for the same patient during the 24-hour consultation period.

    • Phone consultation within 15 minutes of request

    • Real-time case discussion and recommendations

    • Continued support for the same patient for 24 hours

    • If case submitted between the hours of 8pm and 8am, written consultation summary provided by 10:00 AM the following morning

    • If case submitted between 8am-8pm, a written consultation summary provided within 4 hours

  • $375.00

  • "Dr. Ross has been an invaluable asset in consulting on challenging cases. She not only provides thoughtful guidance, but also demonstrates a genuine passion for teaching and helping deepen my own understanding."

    —Dr. Lieberman, Emergency Veterinarian

  • "She is patient, highly knowledgable and consistently thorough in her approach. I have been incredibly grateful for her support over the past few years and strongly recommend her consulting services"

    —Dr. Lane, Emergency Veterinarian